linQsupply®Support & Operations

Pricing and conditions for linQsupply®

Benefit from our expertise, maximize your efficiency through automation, ensure the highest security standards and flexibly adapt to different trading partners, experience the power of state-of-the-art cloud technology, stay up to date with regular updates and appreciate our transparent cost structure with no hidden fees.

Choose the best offer for your business

Whether you choose the flexible subscription version or the budget-friendly prepaid option, linQsupply® is the EDI/API solution to digitalize your business stress-free and future-proof.
linQsupply® Business Light

For companies that only communicate via B2B networks (VANs) and have a very low volume of
messages.

  • Included documents:
    Up to 100 documents / year
  • Validity:
    12 months
  • Trading partner provisioning:
    Not available
  • Collaborative project management (Azure Devops):
    Not available
  • Included trading partner / VANs: 🛈
    One trading partner or value added network (VAN)
    (Peppol, SAP Ariba, Coupa, Tungsten Network, etc.)
  • Registration for Peppol:
    100 Euro (one-off payment)
  • Automatic renewal:
    No
  • On-premises agent:
    Available
from 100 € / year
  • Your prepaid quota is valid for one year and starts when your first message
    is sent.
  • When your current prepaid quota is used up, a new 12-month billing cycle will automatically start.
  • Enjoy the freedom to adjust your quota as needed – whether by increasing or decreasing it – after you've used up your credit.
Contact us

Prepaid quotas (valid for 1 year from the first message)
  • Up to 10 messages

100 € / year

  • Up to 35 messages

250 € / year

  • Up to 100 messages

500 € / year

linQsupply® Business Plus

For companies that communicate with many business partners both directly and via B2B networks (VANs) and that require high scalability.

  • Included documents:
    3000 Documents / Month, No Limit
  • Validity:
    Can be cancelled monthly
  • Trading partner provisioning:
    Possibility to work independently, defined number (10) of trading partners is included in the basic monthly price
  • Collaborative project management (Azure Devops):
    Included
  • Included trading partner / VANs: 🛈
    10, no limitation
  • Registration for Peppol:
    Included
  • Automatic renewal:
    Yes, monthly
  • On-premises agent:
    Available
from 50 € / month
  • Enjoy monthly activated, unlimited access to the linQsupply® EDI platform with no quota restrictions.
  • Keep business processes seamless with automatic monthly renewal so you can stay focused on your tasks.
  • Benefit from flexibility and control because our subscription model can be canceled on a monthly basis.
Request a free trial

Extensions and B2B networks
  • Additional partner + 300 messages

5 € / month

  • Additional 1000 messages

5 € / month

  • B2B networks (e.g., Peppol, SAP Ariba, Coupa, etc)

From 19 € / month

linQsupply® Managed Services

Services
  • Monitoring and error detection
  • Performance optimization
  • Updates and patch management
  • Incident response management
  • Usage analysis and reporting
Included
Support
  • Advice on individual requirements
  • Installation and configuration service for customer systems
  • Customer-related problems
  • Help with technical questions or challenges
75 € / 30 minutes
Adaptions & Development
  • Individual connections to applications and systems
  • Customer-specific data transformation
  • Special and extension components
  • Data migration from existing systems
according to cost / offer

We are here for you

Would you like to learn more about linQsupply®?
We would be happy to invite you to a non-binding demo session and answer your questions.

Register now for your linQsupply® demo session
Customer information on offers and invoicing

Every company is unique. Therefore, as part of our sales process, we propose individual offers that are customized to the specific requirements and size of your company. It is important to us to understand your business and your needs in detail in order to provide you with a tailor-made quotation.

If you agree with our offer and have given your consent, you will receive either a monthly (subscription) or one-time invoice (prepaid quota), depending on which linQsupply® model you have chosen, which lists all agreed services, fees and payment terms in detail.

We attach great importance to clarity and transparency, so that you know exactly what services you will receive and what costs are associated with them.

With linQsupply®, our goal is not only to provide you with a solution and a practical tool for your B2B integration. You can rely on our customer service and support at all times and rest assured that you are in good hands.

If you have any questions about offers, billing or other details, our experts will be happy to assist you. Get in touch with us to discuss your proposal and start the journey to efficient digital business communication with linQsupply®.

FAQs

We offer linQsupply® as a Software-as-a-Service (SaaS) solution. You can choose between two versions:

Business Light with a prepaid quota – you will receive an invoice from us for your selected quota after receipt of your order. As soon as payment has been received, your quota will be activated.

Business Plus in a monthly subscription – for this you will receive an offer from us in advance with all conditions. As soon as we have received your order, you will receive an order confirmation from us and your subscription will begin.

You will get an overview of the detailed services and prices here.

If you have purchased a prepaid contingent, this is valid for 12 months in any case and ends at the end of the 12 months. A prepaid contingent cannot be cancelled. Before your quota expires, you will receive an early notification from us so that you can order a new prepaid contingent in good time if necessary.

A monthly subscription is automatically renewed, but can be cancelled at any time on a monthly basis.

Alle Daten und Anwendungen in linQsupply® werden von Microsoft Azure in der Region „Germany West Central“ gehosted. Mehr Informationen dazu: Azure Geography

Feel free to send us your request by e-mail, either via our contact formor via contact@linqsupply.com

Notes on payment methods
  • The prices are given in euros and do not include VAT.
  • Billing is monthly for the subscription version.
  • The prepaid version requires a one-time upfront payment for the included documents.
  • The validity of the prepaid version starts from the moment of activation.