Third-Party Sub-processors for linQsupply®

At linQsupply®, we collaborate with carefully selected third-party sub-processors to ensure the secure and efficient delivery of our services. These sub-processors process data on our behalf in compliance with the General Data Protection Regulation (GDPR) and other applicable laws.
 Below is a list of our current third-party sub-processors, their role in our service delivery, and the location where they process your data.

Effective Date: 2024-11-28

List of Third-Party Sub-processors

Sub-ProcessorRoleLocation of ProcessingPrivacy Policy
MicrosoftHosting and infrastructure servicesGermany West CentralAzure compliance documentation
TD SynnexCloud reseller and distributor for Microsoft AzureEuropean UnionPrivacy Statement
SendGrid (Twilio Inc.)Transactional and marketing email servicesUnited States (with GDPR safeguards)Privacy Notice
Craft My PDF (Alphacloud Technologies Pte. Ltd.)Automated document creation (PDF generation)European UnionPrivacy Policy

Details on Sub-Processors

Microsoft

  • Role: Microsoft Azure provides hosting and infrastructure services, ensuring reliable operation and secure data storage for the linQsupply® platform.
  • Location: Data is stored and processed in the Germany West Central region to meet EU data residency and sovereignty requirements.
  • Address: Microsoft Ireland Operations Limited, One Microsoft Place, South County Business Park, Leopardstown, Dublin 18, Irland

TD Synnex

  • Role: TD Synnex acts as our Cloud Reseller (CSR) and distributor, providing access to Microsoft Azure services used for hosting and infrastructure.
  • Location: Processing is handled within the European Union, ensuring GDPR compliance.
  • Adress: TD SYNNEX Europe GmbH, Kistlerhofstr. 75, 81379 München, Deutschland.

SendGrid (Twilio Inc.)

  • Role: SendGrid provides email delivery services for transactional emails (e.g., notifications) and marketing communications.
  • Location: Data is processed in the United States. GDPR safeguards, such as Standard Contractual Clauses (SCCs) and encryption, are in place to protect your data.
  • Address: Twilio Inc., 1801 California Street, Suite 500, Denver, CO 80202, USA

Craft My PDF (Alphacloud Technologies Pte. Ltd.)

  • Role: Craft My PDF automates the generation of business documents such as invoices and delivery notes in PDF format.
  • Location: Data processing occurs within the European Union, ensuring GDPR compliance.
  • Address: Alphacloud Technologies Pte. Ltd., 50 Lakeside Drive, #06-08, Caspian, Singapur 648315

Safeguards for International Transfers

For any sub-processors operating outside the European Economic Area (EEA), we ensure compliance with GDPR through:

  • Standard Contractual Clauses (SCCs) approved by the European Commission.
  • Encryption and other technical safeguards to protect your data during transfer and processing.
  • Regular audits and assessments of the sub-processors’ data protection practices.

Updates to This List

This list of sub-processors may be updated from time to time as we engage new service providers or discontinue relationships with existing ones. Significant updates will be communicated to our users via email or platform notifications. You can always view the most recent version of this list on our website.

Contact

If you have any questions or concerns about our use of third-party sub-processors, please contact us at: